Privacy Policy

Your Consent to This Privacy Policy

By using our website, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the site.  If you do not agree with any term in this Policy, please do not provide any Personal Information (defined below) on the site.

If you choose not to provide Personal Information on this site, you may not be able to do certain things, like access particular areas of the site, enter sweepstakes or contests, place an order, or send us e-mail.

Collection of Personal Information

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties.  Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.  We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.  As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change.  We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

We receive and store any personally identifiable information you enter on the Web site, whenever you shop with Wet Nose – online, or in our stores, or information you give us in any other way.  For example, we may collect the following personally identifiable information:  your name, address, telephone number, birth date, and e-mail address.  If you use a credit or debit card or pay by check, we will also include your account number.  The site you entered may also collect Personal Information from you about a third party (e.g., the site might allow you to send an electronic recommendation to a friend, in which case we will need that person’s name and e-mail address).  When you visit this Web site, our web server automatically collects anonymous information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

Security

Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology.  When the letters “http” in the URL change to “https,” the “s” indicated you are in a secure area employing SSL; also, your browser may give you a pop-up message that you’re about to enter a secure area.

You may purchase online merchandise by calling any of our Wet Nose locations.  One of our sales associates will gladly take your order.

We are committed to handling your personal information with high standards of information security.  We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.  Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport.  SSL encrypts ordering information such as your name, address and credit card number.  Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

How We Use the Information We Collect

We use the information we collect for various purposes, including:
- to complete your purchase transactions
- to provide the services you request
- to send you offerings by mail
- to keep you informed about the status of your orders
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
- to notify you of product recalls or provide other information concerning products you  have purchased
- to improve our merchandise selections, customer service and overall shopping experience

Others with Whom We Share Your Information

Service Providers:  We may disclose information to outside companies that help us bring you the products and services we offer.  For example, we may work with an outside company to:  (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (e) provide fraud prevention; and (f) other services designed to assist us in maximizing our business potential.  We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements. 

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Business Transitions:  If some or all of the business assets of our website or organization are sold or transferred, we generally would transfer the corresponding information regarding our clients.  We also may retain a copy of that client information.

Compliance with Law:  We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of the Web Site or the public.

Cookies and How We Use Them

Cookies:  A “cookie” is a small data file stored by your Web browser on your computer’s hard drive.  It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us.  That customer information is stored on our secured database.

We may use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web Site you visited immediately before clicking to WetNose.com.  We use this information to improve our site design, product assortments, customer service, and special promotion.  You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser.  However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.  

Children’s Privacy

Protecting children’s privacy is important to us.  Our Web Site is a general audience site.  We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13.  Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online.  We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the web.  

Links to Other Sites

While visiting WetNose.com, you may link to Web sites operated by third parties.  This does not mean that we endorse these Web sites.  We do not make any representations or warranties about any Web site you may access through this Web site.  They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those other sites.  If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Wet Nose privacy policy.  Make sure you understand any Web site’s privacy policies before providing personal information.  

E-mails

You will receive promotional e-mails from us.  If you do not want to receive email from Wet Nose you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us.  Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.

We’ll be happy to provide additional information or answer any questions.  

Wet Nose
Attn: Sheila Spitza
202 Commons Drive
Geneva, IL 60134
630-232-7000