Client Specialist
Where nutrition, kindness & tail wags collide
Where nutrition, kindness & tail wags collide
You're not just here to ring up kibble
You’re here to change lives—four paws at a time.
At Wet Nose, our Client Specialists are part pet nutritionist, part concierge, and part emotional support human (for both pets and their people). Whether you're helping a nervous new pup parent or saving the day so Hubby doesn't forget the meatballs (again), this role is all about connection, compassion, and expert-level treat dispensing.
Spoiler: You’re the reason they come back.
What You'll Be Doing
As a Client Specialist at Wet Nose, you’ll be doing a little bit of everything—with a whole lot of heart.
- Greet every guest (furry and human) with enthusiasm and warmth
- Offer thoughtful product and nutrition recommendations based on each pet’s needs
- Manage grooming and self-wash appointments with care and accuracy
- Keep our shelves stocked and displays looking their best
- Fulfill online, curbside, and delivery orders quickly and efficiently
- Maintain a clean, inviting store—sweeping, wiping, and tidying as you go
- Support our in-store deli by helping guests with fresh food selections
- Work toward daily sales goals with confidence and pride
- Collaborate with your team to keep the good vibes flowing
What You Bring to The Pack
You don’t need years of retail experience—you just need the right attitude, a love for pets, and a willingness to learn.
- A naturally outgoing, friendly personality
- A genuine love for both people and animals
- Strong communication and customer service skills
- Ability to multitask and stay organized in a fast-paced setting
- A team-first mindset—you’re helpful, flexible, and kind
- Reliability and a strong work ethic
- Comfort using a point-of-sale system (we’ll train you!)
- Must be 18+ and available to work at least one weekend day
Perks & Benefits
We believe great people deserve great support. That's why we offer a benefits package that's as thoughtful as the work we do.
Competitive Pay
We value your skills, heart, and hustle–so we pay accordingly.
Health Insurance
Full-time team members receive medical, dental, and vision coverage.
Retirement Savings
We help you plan ahead with access to a simple savings plan.
Paid Time Off & Holidays
Associates receive vacation and holiday pay so you can recharge.
Fear Free Certification
Every team member is trained in our Fear Free® approach–on us.
Employee Discount
Enjoy a generous discount on premium pet products and services.
- Position Overview
- Part Time
- Must be available weekends
- Pay based on experience
- Age 18+